Terms of Service

This document regulates the conditions of use and purchase in the online store Mariquilla Sandía, owned by María López, with address at Carrer de Borriana, 3, 2º, 12549 Betxí, Castellón, Spain, and email: mariquillasandia@gmail.com.

1. Purpose

These terms are intended to regulate the contractual sales relationship between the store and the user when the user accepts the purchase during the online checkout process.

2. Products

The main characteristics of each product are displayed on the product detail page. As these are handmade jewelry items, slight variations may occur compared to the images shown.

3. Prices and Taxes

All product prices are expressed in euros and include 21% VAT applicable in Spain and the rest of the European Union. Shipping costs are displayed separately during the checkout process.

4. Order Process

The user must follow Shopify’s online checkout steps to complete the order. Confirmation of the order electronically implies acceptance of these terms.

5. Shipping

Orders will be shipped to the address provided by the customer within 2 to 5 business days after order confirmation. Delivery times will vary depending on the destination country.

6. Returns and Refunds

The customer has 14 calendar days from the receipt of the order to exercise the right of withdrawal. For more details, please refer to our Refund Policy.

7. Liability

The website does not guarantee that it will be free from interruptions, viruses, or technical errors, although all reasonable efforts will be made to ensure proper functioning.

8. Data Protection

Personal data provided will be processed in accordance with our Privacy Policy.

9. Governing Law and Jurisdiction

These terms shall be governed by Spanish law. For the resolution of disputes, the parties shall submit to the courts of Castellón, except where mandatory consumer regulations provide otherwise.